Who You Know
Productions.
A full enterprise network overhaul and ongoing 24/7 managed IT for a Central Florida production company that runs on uptime.
CLIENT
Who You Know Productions
A production company that depends on a stable, secure network to move large media files, support live workflows, and keep client deliverables on schedule.
ENGAGEMENT
Network Overhaul + Managed IT
Full audit, rebuild, and ongoing 24/7 proactive monitoring and emergency response under a managed IT service agreement.
OUTCOME
Predictable, Boring Infrastructure
Network became invisible the way good infrastructure should be. Their team stopped thinking about IT and got back to producing.
The Challenge
Production work does not pause for an outage. The existing infrastructure was a patchwork of consumer-grade equipment, inconsistent cabling, and no real monitoring, every hiccup was a fire drill, and the team had no way to know what was going to break next.
They needed an infrastructure that could handle large media transfers, support a growing team, and be supported around the clock by someone who would actually pick up the phone.
Our Approach
We started with a full audit, every switch, every run, every wireless access point, every endpoint. From there we designed a clean, structured network from the cabling up: business-grade switching, segmented VLANs, proper wireless coverage, and a monitoring stack that flags issues before users feel them.
Once the rebuild was live, we wrapped it in our 24/7 managed IT service so the company never has to think about who to call at 2 AM.
What We Delivered.
A complete rebuild plus an ongoing service relationship, not just a project handoff.
Structured Cabling
Clean, labeled, future-proofed cabling and rack organization. No more spaghetti, no more guessing what plugs into what.
Business-Grade Network
Managed switching, segmented VLANs, proper firewalling, and enterprise wireless coverage that handles the real load of a production environment.
24/7 Monitoring
Proactive alerting on every critical device. We see problems before the team does, and respond before they become outages.
Security Hardening
Endpoint protection, patch management, and access controls so the team can move fast without leaving the door open.
Human Help Desk
Real people answering calls and tickets. No phone-tree purgatory, no offshore script-readers, just the same team that built the network.
Emergency Response
On-call coverage for production-critical incidents. We are reachable when it matters, not just during business hours.
SERVICES INVOLVED
Managed IT Services · Network Design · Structured Cabling · 24/7 Monitoring · Endpoint Security
Need The Same Boring Stability?
If your network feels more like a fire drill than infrastructure, let us audit it. No pressure, no script, just a clear picture of what is working and what is not.
Request a Quote